Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website of S & J Express Inc, doing business as Delta Rock & Sand (“Delta Rock & Sand,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use this website. By using it, you represent that you meet these requirements and that the information you provide is accurate.

2. The Website and Our Materials

This website provides general information about Delta Rock & Sand and the construction materials we offer. It is provided for convenience and informational purposes only. The website does not, by itself, sell materials, take binding orders, or process payments. Interactive tools such as the Project Planner (material calculator), along with any figures from our chat assistant, are provided for general planning only and produce rough, non-binding estimates — they are not quotes, offers, or orders. To get actual pricing or to place an order, please call us at (510) 565-4559.

3. Pricing, Orders, Availability & Delivery

All prices, quotes, and estimates — whether shown on the website, given by our chat assistant, or provided by our staff — are estimates only, are subject to change without notice, and do not constitute a binding offer. Materials are sold subject to availability and to the terms of a separate sales order, invoice, or written agreement, which control in the event of any conflict with this website. Those documents — including any delivery, payment, return, and risk-of-loss terms — are provided to you with your quote, sales order, or invoice at the time of purchase, and you may request a copy at any time by calling us at (510) 565-4559. No order is binding until accepted and confirmed by us. This applies to any quantity, coverage, or cost figures generated by the Project Planner or the chat assistant, which are approximate and informational only. Nothing on this website — including the Project Planner — creates a binding price, quote, or order; to obtain pricing or place an order you must call us at (510) 565-4559.

Availability. Materials are subject to availability. If we cannot fully supply ordered material, we will contact you, and you may choose a comparable substitute (with your approval), a backorder with an estimated date, or cancellation and a refund of any amount paid for the unfilled portion. To the fullest extent permitted by law, the Protected Parties are not liable for, and you will not seek, any penalty, late fee, delay damages, or other damages arising from unavailability, backorder, or delay; your sole remedy is the substitute, backorder, or refund described here.

Pickup & delivery. Pickup is at the yard; delivery is available within our service area. Delivery fees, zones, and timeframes are quoted separately and are good-faith estimates only, not guarantees; the Protected Parties are not liable for any penalty or damages for late or delayed delivery. You are responsible for ensuring safe, lawful access to the delivery site and for directing where material is placed. To the fullest extent permitted by law, the Protected Parties are not responsible for damage to driveways, curbs, sidewalks, lawns, landscaping, sprinklers, septic systems, underground or overhead utilities, or other property arising from delivering to or placing material at the location you direct, or from site conditions or access. Risk of loss passes as stated in the applicable sales documents.

Cancellations & returns. You may cancel an order before the material is loaded or dispatched for delivery; once bulk or aggregate material has been loaded, picked up, or delivered, it generally cannot be returned. Any refund for a cancelled or unfilled order is limited to amounts you paid for material not provided and is handled under the applicable sales documents. Please call us at (510) 565-4559 as early as possible to change or cancel an order.

4. Product Information & Suitability

Product names, descriptions, sizes, gradations, specifications, coverage figures, and images are approximate and provided for general guidance only. Natural and recycled materials vary in color, size, and composition, and actual material may differ from what is shown. You are solely responsible for determining the suitability of any material for your intended use. For engineered or specification-critical work, you should confirm requirements with a qualified engineer, contractor, or our staff before ordering.

5. AI Concierge

Our chat assistant (“Mason”) is automated and operated for us by Data Stream Inc; it matches your message to pre-written answers and is not powered by any third-party AI. It is provided for general information only, may be incomplete or outdated, and does not constitute professional, engineering, legal, or pricing advice. Do not rely on it for any decision; verify important information with our staff. Please do not enter sensitive information into the chat — for example, credit- or debit-card numbers, bank-account numbers, Social Security or other government-ID numbers, or passwords. To the fullest extent permitted by law, neither we nor our technology providers are responsible for any decision you make or action you take in reliance on the chat assistant or its output.

6. Intellectual Property

The website and its content — including text, graphics, logos, the Delta Rock & Sand name and marks, images, and design — are owned by or licensed to S & J Express Inc and are protected by intellectual-property laws. You may view and use the website for your own informational, non-commercial purposes. You may not copy, reproduce, distribute, modify, or create derivative works from the website without our prior written permission.

7. Acceptable Use

You agree not to:

• Use the website for any unlawful, fraudulent, or harmful purpose;
• Interfere with or disrupt the website, its security, or its underlying systems;
• Attempt to gain unauthorized access to any part of the website or its data;
• Use automated means to scrape, harvest, or collect content or information; or
• Misrepresent your identity or submit false information.

8. Third-Party Links

The website may contain links to third-party sites or services that we do not control. We are not responsible for their content, products, or practices, and links do not imply endorsement.

9. Disclaimer of Warranties

In this Section and in Sections 10 and 11, the “Protected Parties” means S & J Express Inc and its owners, employees, and agents, together with Data Stream Inc — which designs, hosts, and operates this website and the systems behind our chat assistant on our behalf — and our other service and technology providers, including the provider of the AI that powers the chat.

The website, the chat assistant, and all content are provided by the Protected Parties on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. The Protected Parties do not warrant that the website or chat assistant will be uninterrupted, secure, or error-free, or that any information on or generated by them is accurate or current. Any warranties relating to materials you purchase are governed solely by the applicable sales documents. Materials are sold without warranty of any kind except as expressly stated in those sales documents, and, to the fullest extent permitted by law, the Protected Parties disclaim all implied warranties for materials, including merchantability and fitness for a particular purpose. Nothing on this website creates any warranty regarding any product. Your right to receive the materials you actually ordered is governed by your sales order or invoice, not by this website.

The website and chat assistant depend on third-party services and infrastructure that we do not own or control — for example, cloud hosting and data storage and the artificial-intelligence service that powers the chat (provided by Google). To the fullest extent permitted by law, the Protected Parties are not responsible for the acts, omissions, interruptions, delays, data loss, or security incidents of those third-party providers that are outside the Protected Parties' reasonable control.

10. Limitation of Liability

To the fullest extent permitted by law, the Protected Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, for any penalties, liquidated damages, late fees, or damages for delay, or for any loss of profits, data, goodwill, or business, arising out of or relating to your use of (or inability to use) the website, the chat assistant, or any information it generates, or to any delay, backorder, or unavailability of materials, even if advised of the possibility of such damages. The total aggregate liability of the Protected Parties arising out of or relating to the website and chat assistant will not exceed one hundred dollars (US $100.00). For the avoidance of doubt, any claim arising out of or relating to the Mason chat assistant or any output it generates — including any inaccurate, incomplete, or misleading response — is subject to the same exclusions and the same one-hundred-dollar (US $100.00) aggregate limit. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless the Protected Parties from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your use of the website or chat assistant, your violation of these Terms, or your violation of any law or the rights of a third party.

12. Governing Law & Disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the website will be brought exclusively in the state or federal courts located in San Joaquin County, California, and you consent to their jurisdiction. Before filing any claim, you agree to first contact us and attempt to resolve the matter informally; if it is not resolved within thirty (30) days of your written notice to us, either party may then proceed.

13. Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted, and the “Last updated” date above reflects the most recent revision. Your continued use of the website after changes are posted means you accept the revised Terms.

14. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver of it. These Terms, together with any applicable sales documents and our Privacy Policy, are the entire agreement between you and us regarding the website. You may not assign these Terms without our consent; we may assign them in connection with a business transfer. Data Stream Inc and our other service and technology providers are intended third-party beneficiaries of the disclaimers, limitations of liability, and indemnities in these Terms (Sections 9–11) and may rely on and enforce them.

15. Contact Us

Questions about these Terms? Contact S & J Express Inc (Delta Rock & Sand), 147 E French Camp Rd, French Camp, CA 95231, (510) 565-4559, or via our contact page.